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Human-centric AI infrastructure

One agent for every working family.

Humanitas powers CASEY, an AI agent that completes essential tasks over text.

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CASEY

Text message · no app required

  1. my sitter just canceled and i work at 3
  2. Your shift today is 3pm to 11pm. Want me to look for childcare nearby?
  3. yeah
  4. Two licensed spots open within a mile. Want me to hold the closer one?
  5. yes please
  6. Held. Your employer's backup care covers it. Confirming now.
  7. Confirmed for 2:30. You're covered until 11.

System activity

  • Shift Today 15:00 to 23:00, scheduled read
  • Childcare 2 licensed openings within 1 mile found
  • Consent Hold the closer option granted
  • Provider Booking acknowledged confirmed
  • Coverage 14:30 to 23:00, spans the shift verified

Complete. Childcare confirmed, shift protected.

Backed by
Portrait of Hans Vestberg
Hans Vestberg
Portrait of Jeff Dean
Jeff Dean
Portrait of Mira Murati
Mira Murati
Portrait of Jimmy Donaldson
Jimmy Donaldson

The problem

Families deal with institutions that don't talk to each other.

Someone in the family holds them all together, by hand. They tell the same story at every door, often in a second language. That's where benefits lapse, shifts get missed, and people fall out of programs they qualify for. Nobody owns the space in between.

Employer knows the shift
Health plan knows the coverage
Transit knows the subsidy
Bank knows the balance
Agency knows the rule
Childcare knows the waitlist
Workforce board knows the training slot
The person carries every connection
CASEY carries them instead

The agent

Meet CASEY.

Text, voice and WhatsApp, in the language people actually speak.

CASEY

Text message · no app required

  1. my car won't start and i'm on at 6
  2. Bus 14 won't get you there until 6:10. Or a ride your employer covers, arriving 5:47. Which?
  3. the ride
  4. Requested.
  5. Driver confirmed. You're there by 5:47.

On shift at 5:47

Four conversations, picked from a much longer list:

  • Childcare
  • Transportation
  • Benefits navigation
  • Medical bills
  • Prescriptions
  • Housing
  • Debt and refinancing
  • Food and nutrition
  • Mental health
  • Legal aid
  • Career growth
  • Family support

How it works

The family needs the shift covered, not a list of places to call.

Every request from the family starts as a tangle across the institutions. CASEY works it loose until it runs clean.

  1. Navigate the systems involved
  2. Act with scoped consent
  3. Verify against the source
  4. Follow through until it closes

The rails

Three sides to one request.

The same childcare request, seen from behind the phone. Every new service is a new workflow on these rails, not a new system.

CASEY

For working families

Enterprise Console

For the side accountable for the outcome

For employers For government

Partner Console

For the provider delivering the service

Become a partner

  1. my sitter just canceled and i work at 3
  2. consent granted
  3. request recorded
  4. authorized workflow routed
  5. qualified request received
  6. capacity held
  7. delivery confirmed
  8. outcome returned
  9. Confirmed for 2:30. You're covered until 11.

Next steps

Start with the outcome you need to deliver.

For employers Fewer missed shifts. Less turnover. For government Mandates met. Errors down. Residents enrolled. For partners Qualified requests in. No marketing spend.
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